Gary Robben from Flower Mound, TX
Picked up our '05 Sun Voyager last week after the "towing stuff" was added to it and our HHR, and the four tires were installed.
A short note to let you know that DeWayne, Kim, Memo, Chris and two other guys were just great with what they did, complete instructions/advice and being extremely helpful thru the whole order/install process. Everyone went to great lengths to help us. Thanks to them and you, for the tire deal. You have a professional outfit and I'll always use them and give good references.
Jack Patterson from Ft. Worth, TX
We are on the road again, currently in Ohio watching the leaves turn into beautiful colors of yellow, orange, amber and red.
I wanted to take this time to thank you and the entire team at Professional Sales RV for making all of our travel experiences better than we could have hoped.
You know our history with other RV dealers and how disappointed we have been.
The Dutch Star is like driving a 37' sports car with the power to climb the mountains of Colorado with ease. The handling with the "Comfort Drive", power and style is beyond any of the "me too" units we have owned in the past.
Your sales department and the personal service we receive from DeWayne and Steve is above and beyond.
Thanks again for the great sales and service experience you have given us.
Cindy Shelton from Grapevine, TX
Thank you for taking care of our battery problem in such a quick manner. Once again you and your staff prove that there are still companies that give excellent service and stand behind what they sell! I will always recommend Professional Sales RV to anyone wanting RV's. Please let your staff know how much we appreciate them.
Richard and Cindy Shelton
Felix and Margie Blanchet from Avinger, TX
Neal and Dean,
We're sorry we didn't get to visit with you while we were there yesterday, we were anxious to head home before the storms.
We have spent most of today checking all the repairs completed on the motor home and loading it up. We are thrilled with the results!
We would like to commend DeWayne and Steve for an absolutely outstanding job. They were given a mighty big task.
A great big THANK YOU VERY MUCH to everyone at Professional Sales RV that has assisted us since we purchased our motor home.
Felix and Margie Blanchet
Chuck Weber from Redlands, CA
I just wanted to let you know I made it home last evening. The motorhome ran great, I averaged 13.4 MPG (23' class C, 6.0 Chevy Vortec), 60-62 MPH, with the A/C on, using the cruise control. Very happy with the mileage. Everything worked great. Your directions to I-20 were much appreciated.
I found the new sewer and water hoses- and with the full tank of gas and LP, along with the check of the RV, I can honestly say you guys are a class act. Neal, you went above and beyond what I expected. I will write some internet reviews outlining my experience later this weekend.
We love the motorhome!
Take care, and have a great weekend.
Michael Costello from Salt Lake City, UT
Ron, I wanted to say thank you for the great experience we had buying our Airstream. Still two days later, my wife & I were still remarking at how clean the RV was, and how well everything worked. My wife kept telling our friends how your guys fixed any problem and made sure everything was right. There was a broken hinge on a lid that they fixed, and it looks like new. They even found dirt on the awning, and took the time to clean it off. Your company really impressed us. Thank you.
Geo. and Rosemary Janvier from N. Richland Hills, TX
I would like to take the opportunity to thank the entire staff of Professional Sales RV for twenty years of service they have given Rosemary and I. Every time we have gone into Professional Sales RV for service or sales we are treated as a member of the family.
Being a family owned business that just makes a person feel good.
We just purchased our fourth motor home from them.
Rosemary and I are very cautious about who we recommend to people we know or people we meet, but neither of us have a problem recommending Professional Sales RV when someone has a problem that needs attention or are looking to buy a motor home.
James Spivey from Denison, TX
Our spring break last week was really good. Getting the motor home and staying at Grapevine lake was very nice. Everything was restful and easy to setup and get going. We will not have any trouble going â€œfull timeâ€ in June after we retire. Thanks for making the process as easy as it was. Your dealership and people are very helpful and the no pressure concept is a welcome relief to the methods used by other places we shopped. We shopped and compared nationwide for similar homes and your price and options were the best. And it seemed that your selection was only the better quality brands and units which still had a lot of life left to them. I will continue to refer my friends who are looking to browse your website first.
E & C from Maryland
"What a fantastic experience!!! I found my new coach on line, contacted Neal and began the process. From the moment I spoke to Neal and the rest of the family (Dawn, Darcy, Ron, Howard and Memo) I felt like part of the Professional Sales RV family and they treated me that way when I arrived! This was by far the easiest and most pleasant RV purchasing experience I have ever had! They kept their word, delivered on their promises, the coach was as advertised and they even gave me a technician (Memo) for the day to walk me through the operation of the coach. If I pointed out something Memo and his team immediately took care of it. Not only did they allow me to spend the night on the lot (water and electricity included) Neal even offered me the use of their car so I could get around that evening. While I did not take him up on his offer, the mere fact that it was extended was simply awesome. What other dealer do you know that would make such an offer - none. So, if you are looking for a quality RV from an honest and faith based company, this is the place to go. They made me an honest offer on my trade, kept their word and delivered on every promise made to me and my bride! While the trip to Colleyville was over 1300 miles from Maryland to make the purchase it was well worth it! Thanks Neal, Dawn, Darcy, Ron, Memo and the entire Professional Sales RV Team!!
E&C – Maryland
Mike and Phyllis Irvine from Fairview, TX
I wanted to write this to you to show other customers just how special you and your crew are for anyone looking for a Motorhome or any type of RVs. I want people to know just what kind of family oriented special place you have there.
We can't thank you enough for all the help you have been to us even at this late date after our Motorhome purchase. You are a real angle and everyone at Professional RV Sales have treated Phyllis and I like family since the first day we came there. We have praised you guys to everyone we have met in the RV/Motorhome community and to people who are just considering an RV. More importantly we feel like we have made a few friends at your place that will go long into the future. We would literally come to you for any future Motorhome purchase even if we lived on the southern tip of SouthAmerica. (Then we would move back to North America the next day. LOL !)
We knew right away that you and the rest of your crew there are our kind of people the second we met you and also, like we have told you before, that you were the ones we wanted to deal with because of your down home honesty friendly atmosphere and open transparency on everything you do.
The bottom line is that after visiting literally over two dozen other dealerships, we knew within 5 minutes after we met with you that we found the right place. It's kind of funny in that at first you had just sold a bunch of Motorhomes and didn't quite have the Motorhome with the equipment and price range we were looking for also with the special requirements Phyllis needed. Another way of saying it we needed a $200,000 Motorhome for less than a $100,000 price tag. LOL. So when we visited other dealers and found something close to what we wanted, ( not necessarily price of course) we immediately asked them if they could some how trade it with Professional RV Sales so we could ultimately and buy it from you. Boy did we get some raised eyebrows on those questions. LOL ! Ultimately and amazingly and astoundingly your crew found one perfect for us in every way and did a lot of work on our many special requests which we know many of them you didn't euven bother to charge us for the labor. It just doesn't get any better than that. It was a little later model but it only had 10,000 total driven miles on it and was still brand new inside and out. Many things inside never even had the plastic wrapping taken off yet and even some fixtures had never been mounted. Now it looks, drives, rides and has all the options and many more than a brand new one at a substantially reduced price. You always said you would come through for us but you just blew us away with what you found at the price that you quoted.
It's really hard these days to find real honest people doing business in the rolling stock business like cars, RVs, trailers, etc. it's unfortunate but true. Every single Motorhome dealer we met, and I mean literally around 30 of them with exception of one guy who just sold consignments from his farm, were just out to get as much cash out of my pocket and many wouldn't even discuss doing maintenance on what the sold like the so called biggest dealer in America just south of Dallas. They advertise all over the web. Most also tell you that you get what they sell "as is" and completely leave any inspection up to the buyer which costs a minimum of $300 and then what ever he finds wrong is completely your problem including in many cases safety issues which are illegal here and many other states.
When we found Professional RV Sales it was like finding an oasis in the middle of the desert but much better.
Phyllis and I hope we remain friends for a long time to come. If we can ever do anything for you don't hesitate to ask.
Love and all that mushy stuff,
Mike & Phyllis Irvine
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